ACCESS YOUR OFFICE BUILDING
Simply generate your unique QR code and scan it at the lobby turnstiles to enter your office building. Call the lift to your designated floor with lift destination control (coming soon).
GRANT GUEST ACCESS
Send your guests invitations to pre-register for their visit, and seamlessly enter your office building with their unique guest QR code.
Stay up-to-date with the latest promotions and important notifications sent straight to your phone.
F&B ORDER PAY COLLECT
Skip the lunch queue – order and pay for food from the F&B outlets in your office building, and collect at the outlet when it is ready.
Make advance table reservations at any of the participating restaurants and receive in-app confirmation of your reservation (coming soon).
SUBMIT BUILDING FEEDBACK
Notify the building management of any maintenance issues, and receive updates on the issue status.
SMART PARKING FEATURES*
Check parking lot availability, locate your car (for season parking holders), and purchase Complimentary or VIP Parking tickets for your guests.
Request for aircon extension quickly and easily with the app – no more administrative hassle.
BOOK MEETING ROOMS*
Book meeting rooms to quickly reserve a private discussion area for you and your guests.
*Company Administrator’s approval required. Charges apply.
FREQUENTLY ASKED QUESTIONS
Q: I downloaded the app but I could not log in. Why?
A: Before using the CityNexus Mobile App, please sign up using your mobile number and your Republic Plaza Access Card.
Q: During app registration, I could not find my gantry card number. What should I do?
A: You can call Republic Plaza Building Management during office hours at 6536 2916 or approach the Concierge at Republic Plaza for assistance.
Q: I can’t remember my username and password. How do I log in?
A: In the App Login page, you can use the “Forgot password?” feature to reset your password.
Q: Does the turnstile access feature require internet?
A: Yes, the unique QR code required for access can only be generated with internet availability.
Q: What modes of payment are accepted for the Order Pay Collect feature?
A: Payment can be made by credit card only.
Q: Can I cancel my Order Pay Collect purchase after payment is made?
A: You can remove items from your bag before making payment. However, once payment has been made, refunds and cancellations are not allowed.
Q: How do I track the status of the building feedback that I submitted?
A: You will receive in-app notifications on the progress of the feedback.
Q: How is payment made for Complimentary & VIP Parking?
A: Once a request for Complimentary & VIP Parking is approved, an invoice will be billed to your company. The Company Administrator can specify which users in the company require approval.
Q: What are the charges for Complimentary & VIP Parking?
A: Complimentary Parking is $80/day and is valid for 1-time entry only. VIP Parking is $100/day and allows for multiple entries and exits within a single day.
Q: Can anyone in the company apply for Aircon Extension?
A: Only users who have been assigned the rights by the Company Administrator will be able to do so.
Q: How is payment made for Aircon Extension?
A: Once the request is approved by Building Management, an invoice will be billed to your company.